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Shipping Policy

Order Processing Time

*As nature’s jewellery is made by hand. Please give it a little time to be born! Will be dispatched within 5-8 working days after when you ordered.

Shipping Service

* Please refer to the following table for delivery times of handmade products.

* If you need faster courier service, you need to charge extra for fast shipping, please contact customer service for details: support@gulingshops.com

Usually, our air freight is double clear including tax, buyer don’t need to bear
Estimated time of arrival Business Days
By Air 7-15

 

Logistics companies 

* USPS, UPS, Fedex, DHL, etc.

The goods have not been received

* If your box is delivered on the official website of the express delivery company, but you have not actually received the goods, please contact the express delivery company in time.Guling will cooperate with your actions sincerely.

The wrong package

* If you feel that you have received the wrong product, please provide the shipping company with the photo and video for claim in time. Once we confirm, we will arrange a reissue product for you.

All products come with free shipping (In addition to gift packing box that are not sold separately). Please note that we do not provide shipping services to Islamic countries. Shipping conditions may differ depending on your location. Feel free to contact us for further information.

Tracking Number
Once dispatched, we will email you a tracking number,If you do not receive it, please check your junk mailbox.
Track your package at following website:
 
17track (An all-in-one logistics tracking website): www.17track.net/en
 
*If your products doesn’t arrive at the expected time, please contact service support@gulingshops.com.
 
Return Policy
Please refer to the return policy